The same quotes. Somebody just comes back to them.
A rep builds the quote, sends it and marks the task done. After that they only work the people who came back on their own. Bea comes back to all of them.
Bea
An illustration, not an export from a customer account. What the agent asks, how it argues and when it says no are all things you set, and you sign them off before the first live message goes out.
- deals per 100 quotes come back on their own
- 5 to 10deals per 100 quotes come back on their own
- with systematic follow-up
- 20 to 30with systematic follow-up
- extra quotes you have to send
- 0extra quotes you have to send
These figures describe how the market behaves as companies themselves see it. They are not Ninjabot measurements.
Why ten out of a hundred quotes ever answer.
A sent quote counts as a finished task
In some companies a single quote takes a full day to build. Then it goes out and nobody watches it. This is not the exception, it is standard practice across companies.
Companies do not even see it as a problem
Not until somebody outside points at it. The shortage is not opportunities. It is the habit of going back.
And that habit is hard to enforce in people
Even when the manager knows it would make money. Chasing is uncomfortable and nobody reminds themselves.
Ten quotes from last month, worked twice.
On the left what actually happened to them. On the right what Bea does with them.
- Quote for 40 licencesHow it wentSent, silenceWith BeaMeeting
- Service extensionHow it wentSent, silenceWith BeaIn conversation
- Quote for three sitesHow it wentCame back aloneWith BeaMeeting
- Annual retainerHow it wentSent, silenceWith BeaDeferred
- Additional licencesHow it wentSent, silenceWith BeaMeeting
- Quote for a subsidiaryHow it wentWritten off as handledWith BeaIn conversation
- Plan upgradeHow it wentSent, silenceWith BeaMeeting
- Bespoke quoteHow it wentSent, silenceWith BeaA clear no
The rows illustrate a typical month rather than a measured campaign. The ratio matches the figures above the queue.
How Bea runs it.
- A delayed start
- Loading the context
- Finding out where it stands
- Handling the basic objections
- Assessing and handing over
- 01
A delayed start
She begins a few days after the quote goes out. Not instantly, so it does not read as an automaton, but before the subject cools.
- 02
Loading the context
She knows exactly what was discussed and what the quote covers. She does not write "following up on our offer".
- 03
Finding out where it stands
She asks whether they have seen it and what they make of it. An open question answerable in one line.
- 04
Handling the basic objections
When they hesitate she argues from your own material. On price, on timing, on scope.
- 05
Assessing and handing over
Where a human rep is genuinely needed she hands it over with the context and in time. Where it is a clear no, she records it and leaves the contact alone.
Of all seven use cases this is the easiest to evidence, because its number is clear and comprehensible. The mechanism itself is checkable too: test mode walks you through the whole follow-up sequence before a single live message goes out.
Bea runs this oneTwo to three times the deals from the same quotes.
Live in 14 days, three to four hours of your time. No lock-in, switch it off any time.