In season, more enquiries arrive than anyone can call back.
You sell and fit a one-off but expensive investment in somebody’s home. The enquiries come from paid advertising and in waves. Ninjabot handles all of them, sorts out the noise, and lets only the serious ones into a calendar.
A week brings the enquiries a month used to. The team is the same size.
A season, a grant window or a campaign that is finally working all do the same thing: more contacts arrive than the team has hours. Most of them cannot buy either, so before a rep finds the serious ones they work through dozens of calls that go nowhere. And whoever wrote on Sunday evening has asked somebody else by then.
You paid for every one of those clicks. Not answering one costs more than handling it imperfectly.
- Solar and heat pumps
- Insulation, windows, facades
- Underfloor and domestic heating
- Swimming pools
- Fencing and gates
- Pergolas and garden structures
- Air conditioning
- Fitted kitchens
- Turnkey bathrooms
- Staircases
- Fireplaces and stoves
Your trade not on the list? The mechanics are the same. Write to us and we will tell you straight whether it fits.
What Ninjabot does
Answers every enquiry, Sunday evening included
Your own form, Meta and Google. The prospect hears back while they are still thinking about it, not on Monday morning.
Establishes the scope and the timing
What needs doing, how big the property is, when they want to start, and whether they decide or are asking for somebody else. You set what has to be known before a surveyor drives anywhere.
Turns the noise down politely
Out of trade, out of region, out of scope. It goes out with an explanation, the rep never sees it, and nobody leaves with a bad impression of you.
Books a slot from the rep’s calendar
A qualified prospect is offered times you genuinely have, and the meeting is confirmed with the whole transcript in the CRM.
Enquiries from paid advertising
As much as eighty per cent of what Meta and Google send cannot buy. The agent sorts them out before anybody picks up a phone.
Qualifying leads from adsReactivating leads before the season
Whoever asked last year and did not buy might this year. Working the whole list before the rush is work there will be no time for once it starts.
Contacts who already know you
Maxeco handled 238 enquiries in two months this way, left none without a reply, and judged 42 per cent of them relevant.
Service companies
A database built over ten years that nobody has the hours to work.
B2B sellers and manufacturers
An order for two hundred units by Friday arrives by email and waits.
B2B software with content marketing
Collecting contacts is solved. Following them up is not.
Professional services
A client enquiry will not wait until you are out of a meeting.
Tech companies
A sign-up gets an answer in a minute, not after the morning standup.
Recruitment & Staffing
Your database holds both sides of your next placement.
Real Estate
Your old inquiry list is full of buyers who are still looking.