An order for two hundred units by Friday arrives by email and waits for a free afternoon.
You sell a physical product to other businesses. Orders and enquiries arrive by email, mixed in with everything else. Ninjabot recognises them, opens the deal, and calls a rep in only when there is a real order.
In an inbox, a sales enquiry looks exactly like an invoice or a newsletter.
One mailbox takes orders, availability questions, complaints and spam. Somebody has to read it, work out which of it is business, and retype it into the system. Half a day goes by, and the supplier who replied by return is already quoting.
And beside it sits a list of companies who bought from you once and never since. Nobody has the hours to work through it.
- Catering packaging and consumables
- Building and joinery supplies
- Doors, hardware, finishing
- Industrial components and machinery
- Ventilation and extraction
- Packing materials
- Distribution of consumables to businesses
Your trade not on the list? The mechanics are the same. Write to us and we will tell you straight whether it fits.
What Ninjabot does
Recognises a sales enquiry
It reads out of the email that this is an order or an enquiry, and tells it apart from everything else arriving.
Opens the contact and the deal
Straight into the CRM, with what the customer wants, how many, and by when. Nobody retypes anything.
Asks for what is missing
Quantity, date, delivery, who signs it off. Your rep then deals with an order rather than reconstructing an email thread.
Calls a rep in at a real order
Questions with no commercial potential it closes itself. Your person gets to what is worth their time.
Enquiries and orders by email
The agent finds them among the rest of the post, opens the deal, and fills in what the email left out.
Enquiries from existing customersWorking the historic B2B list
Companies that bought from you once. Weaker signals than a warm enquiry, and a great many more of them.
Reaching cold contacts
Two speeds, not one: a warm email enquiry converts markedly better than working an old list. Both work, and promising the same figures for both would not be honest.
Service companies
A database built over ten years that nobody has the hours to work.
B2B software with content marketing
Collecting contacts is solved. Following them up is not.
Professional services
A client enquiry will not wait until you are out of a meeting.
Tech companies
A sign-up gets an answer in a minute, not after the morning standup.
Recruitment & Staffing
Your database holds both sides of your next placement.
Real Estate
Your old inquiry list is full of buyers who are still looking.
Installers and fitters
In season, more enquiries arrive than anyone can call back.