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Everything you teach a human rep, uploaded once.

Price lists, references, case studies, manuals, the objection handbook. The agent draws on them, which is what lets it handle the specific question a script cannot.

Upload once · Applies to every agent · It answers only from what is there

The document is not the unit. The passage is.

Which is why the agent finds the answer in one sentence on page eleven rather than "somewhere in the manual".

app.ninjabot.cz · Know-how
Price list
Common questions
Objections
Case studies
Manual
Terms

A drawn schematic, not a screenshot. We walk the real interface on the demo.

  1. Your actual filesThe price list, the FAQs, the objection handbook, the case studies. Nothing is retyped into a form.
  2. Split into passagesEach document is broken into pieces that can be found on their own. That is the difference from "upload a PDF".
  3. Shared by every agentUploaded once. Alex and Bea draw on the same thing, so they cannot contradict each other.
  4. And nothing beyond itThe agent answers only from what you uploaded. If the answer is not there, it does not say it.

What belongs in here.

01
Prices and products

So a price question gets a number rather than "a colleague will get back to you".

02
FAQs

What every second customer asks. The agent handles it without a handover.

03
The objection handbook

The arguments your best people use. This is the part nobody ever wrote down.

04
References and case studies

So it can back a claim when somebody asks who else this works for.

The difference between "let me ask a colleague" and an answer.

A conversation that pauses for two days over one price question usually does not resume. This is the single reason the agent can finish a conversation that would otherwise be waiting on a person.

What people ask about this part.

What format should we supply?

Whatever you have it in. If the objection handbook was never written down, we get it out of you on the consultation: it is usually the most valuable hour of the whole rollout.

Can the agent invent something?

It answers from what you uploaded, and the configuration sets what it must not touch. It keeps rules better than most human reps.

Can we keep adding to it?

Yes. Upload a new price list and the agents answer from it from that moment, with no reconfiguration.

Want a full calendar of meetings without hiring anyone?

Know-how database: the AI answers from your material, not a script | Ninjabot